1. I want to pay by Credit Card, can I ?
Yes, you can pay by credit card like Visa, Mastercard, Discover etc., this only for order less than $270, or we will use Bank Transfer, Money Gram or Western Union.

2. What happens if the product I ordered is not in stock ?
We will inform you by email with an indication of the availability date. If this situation occurs, we will dispatch your order as soon as we receive the product.

3. How long does delivery take?
Express Service delivery is in average 3–5 working days
EMS delivery is in about 5-7 working days
By air it is about 10-15 working days

4. Can I place an order to be delivered to someone else / to another country ?
Yes, but the order has to be placed on the website of the country where you want it to be delivered. Please bear in mind that for the security check you will be asked for some documentation that links you to the delivery address.

5. What happens if my parcel is lost by the courier ?
If your parcel is lost during delivery, we will follow a standard procedure of opening a search file with the courier. This investigation normally takes 5-7 working days, and if the parcel cannot be found, your order will be re-shipped.

6. What is the payment terms ?
T/T bank transfer,Moneygram,Western Union

7. Can you send me a printed catalogue ?
Sorry but we do not have printed catalogues at the moment, we will inform you once we have, before this please use our web catalogue for your reference.

8. Can i get a discount when I buy more a big quantity and what it is ?
Yes, we will give you discount when you buy a big quantity, and we will tell you the discount we can give you upon your quantity.

9. Where is my inquiry? Why I have not got quotation from you ?
x1. Your email add. is not correct;
x2. The quotation letter is filtered and go to spam folder find it;
x3. You have inquired so many items;
x4. The description of your inquiry is not detailed enough that we regard the inquiry is not serious.

10. What happens if there is a problem with a product ?
Of course, as hard as we try to use quality control, there is always the chance for an isolated problem. We stand behind our work and know that if the
product is not to your specifications, we should make it so.

11. How do we get started ?
Send us a sample of your product or product layouts, and let us give you a price quote. In addition, our logistics suppliers can give you a thought on
shipping cost, to give you a "true" cost, as needed. After you receive our proposal, we will discuss samples and small set up costs to get you physical
product to review. After you receive the physical product, and are ready to go, we will go into the order process. VERY QUICK AND EASY!

12. Can I mix different items in an order ?
Yes, you can mix different items into an order, but it is subject that you should reach minimum quantity of each item.

13. Can I ask for Special Packing ?
Yes, Chinaclothingwholesale.com is willing to provide special packing subject to your bearing extra packing charge.

14. What about Shipping Cost ?
Shipping cost varies as per different products, quantity and shipping method,you will get a shipping cost quotation upon your inquiry,the exact shipping
cost will be confirmed after you specify products and quantity.

15. How to arrange Shipping ?
You can make shipping by yourself and advise us the contact information of the forwarder agent in China before production completion, or you can ask us to arrange shipping on behalf of yourself subject to your prepaid freight before shipping.

16. Do you make dropshipping ?
Yes, we make dropshipping worldwide.

17.I can not find the items I need, what can I do ?
We have more than 1,000 pcs different items in database, we only show a part of them online, if you could not find a wanted item, please send us inquiry with your detailed specifications,pictures and design requirments, we will send you product information by E-catalogue as per your preference.

18. What kind of currency can you accept ?
At present, we only accept US Dollar, British Pounds and Euro Dollar.

19. What warranty do you offer for the merchandise ?
For most products, we give 7 days complete refund guarantee, if you are not satisfied with the product.

20. Is the product listed on your shop genuine ?
Most of the products listed on our website are genuine(authentic), they are 1:1 copies to the originals, they are same to original quality but not authorised yet . The copies are made by the same factories who do OEM for these big brands, so the quality, the craftmanship, the material is the same to originals. Please be at ease to try one piece at first.